Effective Date: 1 May 2025

AKI Ibiza is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our venue or use our website: https://akiibiza.com.

1. Who We Are
AKI Ibiza operates as part of 19/29 Agency Ltd, a company registered in the United Kingdom.
Address: Nº44 Via Romana, 07800 – Ibiza, Spain
Email: aki@1929agency.com
Phone: +44 73 8971 1929
Website: https://akiibiza.com

2. Information We Collect
We may collect the following personal data:

• Contact information (name, email, phone number)
• Booking and event information
• Payment information (for deposits or pre-orders)
• CCTV recordings (for safety purposes)
• Technical data (IP address, browser type) from your interaction with our website

3. How We Use Your Data
Your data may be used to:

• Manage bookings and reservations
• Respond to customer enquiries
• Process payments securely
• Improve our services and customer experience
• Ensure health and safety compliance
• Send occasional updates, if consent has been given

4. Sharing Your Data
We will never sell your data. We may share it with trusted service providers (e.g. payment processors or booking platforms), strictly for the purposes of delivering our services.

5. Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience. Cookies help us analyse website traffic and improve our online content. You can manage cookie preferences through your browser settings.

6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights
Under applicable data protection laws, you have the right to:

• Access the data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your data (where lawful)
• Withdraw consent for marketing communications
• File a complaint with a data protection authority

8. Data Security
We implement appropriate security measures to protect your data both online and offline.

9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available at https://akiibiza.com.